Rich Newman is a graduate from University of Massachusetts, with a Bachelor of Science, Computer Systems Engineering. He also has certificate training from AAMI in Human Factors for Medical Devices and Risk Management and Human Factors. He has over 20 years of experience developing medical devices including defibrillators, diagnostic ultrasound systems, and other safety critical medical devices. He worked as a software engineer at Zoll Medical, Hewlett Packard, and Philips, often working on physical user interface and GUI design and implementation.
After several years of promoting a new simplified UI concept within Philips, an opportunity presented itself for Rich to lead the UI design for a new compact Ultrasound system. That started a career change from software engineer to UX / Human Factors professional.
Prior to joining BlackHagen Design, Rich worked as a Human Factors engineer at Philips Healthcare and DEKA Research and Development, helping to improve usability and safety of medical device user interfaces. Part of his role as Human Factors Engineer at DEKA, Rich worked with BH on several usability testing projects.