Rich is a graduate from UMASS Amherst with a Bachelor of Science, Computer Systems Engineering. He also has certificate training from AAMI in Human Factors for Medical Devices and Risk Management and Human Factors. He has over 25 years of experience developing medical devices including defibrillators, diagnostic ultrasound systems, and other safety critical medical devices.
Rich spent over 15 years working as an embedded software engineer before transitioning into Human Factors and Usability. Prior to joining BH, Rich worked at ZOLL Medical, Hewlett Packard, Philips Healthcare, and DEKA Research and Development. As part of his role at DEKA, Rich worked with BH on several usability testing projects for both ergonomic and virtual user interfaces.
As Usability Engineering Manager, Rich oversees usability evaluation at BH, as well as assisting with User Interface and UX Design. Rich has been involved in planning and executing numerous Formative and Summative Usability Studies for clients including Philips, DEKA, Smith & Nephew, Olympus and others. He also has extensive experience with usability regulatory standards, including IEC 62366. He has prepared documentation for, and assists clients with regulatory submissions, including responding to feedback from the FDA and other regulatory agencies. Rich has presented at conferences and authored articles on various topics related to Usability Design and Human Factors for Medical Devices.
Experience:
Over 25 years experience developing medical devices including defibrillators, diagnostic ultrasound systems, and other safety critical medical devices.
Education:
• UMASS Amherst
-- Bachelor of Science, Computer Systems Engineering.• Certificate training from AAMI in Human Factors for Medical Devices and Risk Management and Human Factors.
Authored articles on various topics related to Usability Design and Human Factors for Medical Devices
Lecturer:
Presented at multiple conferences various topics related to Usability Design and Human Factors for Medical Devices.