History

Founded in 1995 in Orlando, Florida by Sean Hägen and Ted Black, BlackHägen Design was incorporated as a consulting resource focused on mission-critical product design. As such, BH tackled projects ranging from ruggedized consumer products, commercial/industrial, military and medical devices.

Sean was particularly drawn to the responsible and rewarding nature of medical device design and directed BH to specialize in this field. With this objective in mind, in 2002 he recruited Philip Remedios to join the company as a business partner.  Leveraging Philip's expertise as executive manager and VP of R&D for a major medical device consultancy in California, BH acquired the foundation for sustained growth,  developing the credibility and reputation we have established today. Sean later assumed leadership of Research initiatives while Philip directed Development projects, enabling the company to grow more effectively through more efficient management.

In 2005, the firm relocated to picturesque downtown Dunedin, known for its artistic culture and quality of life, on the north-western edge of the Tampa Bay area. In our current location, the brand-new, bespoke facility enjoys the benefits of being strategically positioned in Central Florida’s rapidly developing High-Tech Corridor and Tampa’s diverse international community and top-rated airport, whilst enjoying a tropical, seaside lifestyle.  The 6,500 square-foot building provides the team with state-of-the-art public facilities, private creative studio, usability and prototype labs just a block from the Gulf of Mexico.

 
  • Who We Are

    BlackHägen Design is a multidisciplinary, user-research and product design firm, supporting start-ups through Fortune 50 companies. Our pragmatic approach to product design is well suited to safety-critical and environmentally challenging industries and have a long-standing history serving those clients. At our core, user-centered processes drive innovation and sustainable product development. This systematic methodology for translating research insights into design requirements and creating valuable intellectual property has contributed to more than 100 patents and trade secrets over the last two decades.

    We continuously optimize the quality of our methodologies and services through rigorous deployment of our Quality Management System, which is structured to be compatible with both 21CFR 820 (FDA) and ISO 13485, while easily adaptable to our clients' in-house QMS for seamless documentation transfer.

  • Our Vision

    To achieve sustainable growth, we have established a vision with clear goals:

    People: Create a rewarding work environment where our driven staff are inspired to be the best they can be.

    Partners: Cultivate and support a winning network of industry resources and client partners building on mutual respect, trust and loyalty.

    Profit: Ensuring profitability for corporate security while setting the standard for quality and recognizing our simultaneous responsibilities to our staff and clients.

    Portfolio: Build a pragmatic and feature-rich portfolio of efficient, cost-effective, relevant products and experiences that anticipate and satisfy market needs and desires.

    Environment: Be responsible global citizens that make a difference in designing sustainable, environmentally friendly products and experiences.

  • Our Mission

    To address the increasing need to imagine and design easy to use, safe, cost-effective, and innovative products in competitive global markets

    To support our clients in robust project management, product definition, design, product development and dependable design-transfer

    To develop long-term partnerships with start-up entities and market leaders alike by supporting them to achieve profitability and market-share growth through intelligent, highly-effective R&D collaboration and consistent communication.

    To optimize our robust and seasoned contextual inquiry research methodology based on defining actionable user-need requirements and use-error mitigation strategies.

    To continue to yield significant product and process innovations for our clients through deployment of highly effective user-centered methodologies.